A first look at Xync (now renamed Xavy) Lync client on iOS iPhone/iPad

As you may have head, Xync, the Lync client for iOS from damaka is now available on the apple app store.

The iPhone and iPad apps are separate, $19.99 each. They could make the names a little clearer, I think a lot of people will miss this.

FULL DISCLOSURE: I work for Modality systems, and we also have an iPhone/iPad OCS/Lync app, iDialog, that works via the OCS CWA server for instant messaging and presence.

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I had a quick play with the iPad app tonight on my iPad2. Note I haven’t tested on the iphone, please share if you have

It signed in over the edge, no additional server or setup on the Lync side, just sip uri, domain and password required.

Below are a few screenshots (click to enlarge)

Sign in screen

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Once you’ve signed in you have all your contact groups

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You can set your presence

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The cog gives you preferences

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Hitting the keypad on bottom right allows you to make a regular phone call

ipad 008

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Clicking a user gives you the following options

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Instant Message

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Voice calls and Video calls

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The video looks ok on the iPad, but it was blocky and slow to update on the Lync end. (both clients signed in over edge, together on good local Wifi)

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Full screen (note the blue is just the ipad covering the laptop camera)

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You can do other tasks while in a call and come back to the call (not sure why it says recording)

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And the client will run in the background. It appears to run for the same 9 minutes or so that the modality client does, this seems to be a restriction around IOS’s capabilities

Incoming call:

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Incoming IM

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And it can handle multiple sessions

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Overall it’s looking pretty good for a first release. I had no crashes when using it on the ipad2, I did have one instance where it was signed in on the ipad, but didn’t actually appear signed in from other Lync clients (no presence, IM failed), but a sign in and out fixed that.

Video isn’t exactly VGA or HD, but it works, looks far better on the iPad end than the Lync end.

It’s great to see an app signing in directly over the edge server with no extra setup on the Lync side.

I was testing with myself so didn’t really get a chance to test call quality/lag, I’ll post as I play a little more.

It would be good if there was a free limited trial for testing.

If anyone else has any feedback please share.

 

Update 12/10/2011: I’ve had feedback from a number of people that the client is quite buggy and that support is basically non-responsive. Similar story for the android client. Worth considering before laying down £20 for the client. – Tom


Tom Arbuthnot is a consultant at Modality Systems providing planning, design and deployment of all aspects of Microsoft Unified Communications and integration with existing enterprise telephony environments. Before joining Modality, Tom worked for a leading Cisco Unified Communications Partner where he gained a good understanding of the Cisco UC proposition and a unique perspective on the relative benefits of the Microsoft offering. Tom is a Microsoft MVP for Lync and is actively involved in the global Unified Communications community via twitter, Microsoft Technet Forums and Lync’d Up blog. He holds a BSc degree in Management from Loughborough University as well as various technical certifications including Cisco CCNA Voice and Lync 2010 MCIPT.

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20 Responses to “A first look at Xync (now renamed Xavy) Lync client on iOS iPhone/iPad”

  1. Daniel says:

    I installed Xync on my iPad2 (up to date sw/fw) 64 MB/3G. The application is able to auto-configure and log into the Lync server, but it crashes while it loads my contacts and their statuses.

    Repeatedly.
    On 3G cellular, crash.
    On WiFI, crash.
    On VPN, crash.

    Posted problem on Xync website. No reply yet.

    • Tom Arbuthnot says:

      Thanks for sharing. I’ve heard of crashing on the android version but not the iPad. Have you tried reseting iPad to clear memory. Maybe try a different Lync account if you can, maybe there is a contact name/format on your list it doesn’t like?

      Tom

  2. John says:

    Hi I have tried it on my iphone 3GS. Works great on wireless both internal and external but over 3G the app crashes all the time on sign in.

  3. [...] le site de l’éditeur: http://xync.damaka.comUne belle présentation sur ce blog: http://lyncdup.com/2011/08/a-first-look-at-xync-lync-client-on-ios-iphoneipad/?utm_source=feedburner…Je ferais un article plus complet lorsque j’aurais à disposition un iPad! Posted: [...]

  4. Haroh says:

    i would like to try this buy the price is too much. I wish they could offer a trial period.

  5. [...] this out A first look at Xync Lync client on iOS iPhone/iPad | Lync'd Up __________________ Think before you Sync Since you may Sink The More Tweaks you have – Less [...]

  6. [...] to Tom Arbuthnot at the Lync’d Up blog for this one. He did a review of Xync on his iPad 2 last month. (I borrowed the below screenshots from [...]

  7. kcjefff says:

    Did you have an opportunity to test with a bluetooth headset?

  8. Jason B says:

    Great review, more screenshots than the vendor provides. I spent 2 weeks emailing them asking for a trial/demo – I got no response at all, not even a “no”. From that, I can only imagine what their support would be like. I think I’ll be holding out for a less buggy version.

  9. Steve Jobs says:

    Have you seen their website?…nothing works. They rushed this product out the door to cash in before a more stable Microsoft product hits the market.

    Save your money! Microsoft will release their version soon.

  10. Alex says:

    Works well with our Hosted Lync solution. Sometimes however you need to start the iPhone App several times before you are able to login.

    Even tested successful with video on 3G with t-mobile here in the Netherlands.

    Promising for a first release !

  11. Sonni says:

    I have tried Xync and have the following problems on iPad.

    1. Phonecall. If I make a call fra iPad to iPhone over Xync (Lync network), it rings on my phone, when I pick up the phone, the line i dead, but it keep ringing on the iPad for 5-10 sec. more.

    2. Videocall. I never get video of the other person.

    3. Contacts. I cant get Exchange distribution group in Xync.

    But the good part is thay I wrote Damaka, and they just wrote back, that would very much like to have a Lync Videocall with me, to tell about Xync and hear about the problems I have meet.

  12. Gavin Michael says:

    What is the difference between Xync-HD and XyncConf-HD?

  13. Randy says:

    I just bought the Xynx Colab client – they are having a sale on all 3 clients thru the end of the year. I am on an iPhone 4 with wifi and everything works great – no crashes. I’ve had an audio call, IM, had a contact share their desktop and a video call. Haven’t tried the file transfer yet. But so far – I’m liking it!

  14. Craig says:

    I have the iphone client for about 2 weeks now and I really wished I had saved my money. First of all the client drains the battery, 2nd, I have bluetooth enabled for my car phone and when the client is active it tries to call my own phone and after that freezes the iphone. Save your money! this app is definitely worth it.

  15. Andy says:

    Just bought this for just testing. It’s working and all, but some features seems to be missing. One of the annoying missing part was the inability to pull up a dial-pad to type in the conference ID to join a online conference… When I click on the dialpad while on call to the conference, it just says I can’t make another call while in a call… This can be one of the things that will be fixed by next update, but by then, the Microsoft Lync Client for iOS will have been approved by apple store, probably…

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